Shipping Policy

Turnaround

Orders are typically shipped within 48 hours some may take 1 -2 weeks depending on the inventory and other circumstances you will be notified if your order will take longer than a few day to ship. Custom and Original paintings will need to dry a minimum of three days before shipping. Custom art pieces will be photographed and a copy will be sent to your email address and reply email must be received from you stating your approval before it ships, all orders come with a tracking number.

Our normal business hours are Monday - Friday 8am - 5pm HST.

Carriers


We use the following carriers to deliver our orders:

USPS
UPS
FedEx
DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

ALL ORDERS IN THE U.S.A. ARE SHIPPED PRIORITY MAIL FREE 

You may choose to purchase another method of delivery in the U.S.A. if you prefer.

INTERNATIONAL RATES VARY

The rate charged for the shipping of your order is based on the size of the package and weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping and the options available for you, and you will have a chance to not place your order if you decide not to.

Please keep in mind we are shipping from Hawaii and it usually takes a few extra days even for priority mail from here.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. We will notify you if there is any items included in your order that are on back order.

Please contact us with any questions or concerns you may have and will do our best to take care of you!